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Home → Patron Account Management → Managing Existing Patron Accounts → Creating a New Library Card for an Existing Patron

4.3. Creating a New Library Card for an Existing Patron

Last Updated 08/18/2025


Replacement Library Cards


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When patrons lose their library cards or a new library takes over an existing account, staff may assign a new barcode to an existing patron account from the Edit tab of the account. Steps to do so are outlined below. Patrons may have multiple active barcodes assigned to one account, but only one of these barcodes will be designated the primary barcode.


Note: Do NOT replace barcode or change the School permission group for Student Access accounts.

To Replace a Barcode

  1. Retrieve the patron record as described in the section Searching Patrons.
  2. Open the patron record in edit mode as described in the section Updating Patron Information.
  3. Next to the Barcode field, select the Replace Barcode button.
  4. This will clear the barcode field. Enter a new barcode.
  5. Click the Save button at the top of the page.
  6. The screen will refresh and the new barcode will display in the patron summary pane.
Screenshot of the patron record with the Replace Barcode button indicated with an arrow.

If a patron’s barcode is mistakenly replaced, the old barcode may be reinstated.

  1. Retrieve the patron record as described in the section Searching Patrons.
  2. Open the patron record in edit mode as described in the section Updating Patron Information.
  3. Select the See All button next to the Replace Barcode button. This will display the current and past barcodes associated with this account.
  4. Check the box(es) for all barcodes that should be “active” for the patron. 
  5. Select the barcode that should be the primary barcode (matching the patron's library card). 
  6. The primary barcode displays in the patron’s summary information in the Library Card field.
  7. Click the Save button at the top of the page.
  8. The screen will refresh and the new barcode will display in the patron summary pane.

Note: Any active barcode may be used for circulation transactions. A patron may have more than one active barcode. However, only one barcode may be designated primary.

Screenshot of pop up box showing current and previous barcodes for a patron account.

Knowledge Tags
patron  /  patron accounts  /  barcode  /  barcodes  / 

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NC Cardinal is supported by the Institute of Museum and Library Services under the provisions of the federal Library Services and Technology Act (LSTA), as administered by the State Library of North Carolina, a division of the Department of Natural and Cultural Resources.