NC Cardinal Support and Staff Education
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Please complete the form below detailing your request and a member of our support staff will respond as soon as possible.

For more information on what to include, response times and other resources, please see: Cardinal Communication Practices and Standards





Request Details








This is a form to submit anonymous suggestions. Screenshots of error messages, barcodes for patrons or items, TCNs and other such details may help us understand what you’re encountering.

If you'd like a response or follow up, please provide your email address





Complete this form to join our Basecamp and communicate with the NC Cardinal community.







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day to day questions, comments, reports, and announcements.

system-wide performance issues such as slowness and outages.

Information and questions about resource sharing among Cardinal libraries.

questions and comments that specifically relate to cataloging in NC Cardinal.

Purchasing, orders, EDI etc.

Information and discussion about serials and periodical materials.

Information and questions about building and running reports in Evergreen.

New features and upgrades coming to NC Cardinal's version of Evergreen.

Dig deeper into technical topics like creative solutions/configurations in Evergreen.




NC Cardinal is supported by the Institute of Museum and Library Services under the provisions of the federal Library Services and Technology Act (LSTA), as administered by the State Library of North Carolina, a division of the Department of Natural and Cultural Resources.