NC Cardinal Support and Staff Education

Submit a Request for Assistance

Please complete the form below detailing your request and a member of our support staff will respond as soon as possible. For more information on what to include, response times and other resources, please see: Service Level Agreement

Name

Phone

Request Details

Is there complete loss of searching or circulation, or other complete loss of functionality?

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Library

Subject

Details

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Join Our Mailing List

Complete this form to join our Basecamp and communicate with the NC Cardinal community.

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Library

Subject

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General Discussion

day to day questions, comments, reports, and announcements.

Incidents

system-wide performance issues such as slowness and outages.

Resource Sharing

Information and questions about resource sharing among Cardinal libraries.

Cataloging

questions and comments that specifically relate to cataloging in NC Cardinal.

Acquisitions

Purchasing, orders, EDI etc.

Serials

Information and discussion about serials and periodical materials.

Reports

Information and questions about building and running reports in Evergreen.

Evergreen Upgrades

New features and upgrades coming to NC Cardinal's version of Evergreen.

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