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Home → Patron Account Management → Managing Existing Patron Accounts → Updating Expired Patron Accounts

4.2. Updating Expired Patron Accounts

Last Updated 08/18/2025


Renewing Library Cards


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Patron cards typically expire after three years, but some may expire sooner. Staff may renew or extend cards in the Edit tab of a patron account. Instructions to do so are outlined below.


By default, patron cards are set to expire after three years. Limited cards and some other profile types may expire sooner. When retrieved, an expired patron account includes an alert stating that the “Patron account is EXPIRED.”

To renew an expired account, or to extend the date for an account that is set to expire soon:

  1. Navigate to the Edit tab.
  2. Navigate to the information field labeled Privilege Expiration Date.
  3. Clicking the Update Expire Date button will automatically set a new expiration date based on the standard account length for the patron's permission group.
  4. Click the Save button at the top of the page.
  5. The screen will refresh and the “expired” alerts on the account will be removed.

Quick Tip: If you need to set a custom date, enter a new date in the date field. Or click the calendar icon, and a calendar widget will display to help you easily navigate to the desired date.

Screenshot of patron record to be edited, with the calendar icon indicated with an arrow.
 

Knowledge Tags
patron  /  patron accounts  /  expiration  / 

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NC Cardinal is supported by the Institute of Museum and Library Services under the provisions of the federal Library Services and Technology Act (LSTA), as administered by the State Library of North Carolina, a division of the Department of Natural and Cultural Resources.