11.4. Picking up Reservations

Last Updated 11/03/2023

Picking Up Reservations

Always use the dedicated Booking Module interfaces for tasks related to reservations. Items that have been captured for a reservation cannot be checked out using the Check Out interface, even if the patron is the reservation recipient.

From the Patron Account

Ready-for-pickup reservations can be listed from the patron account under Other → Booking → Pick Up Reservations within a patron record or Booking → Pick Up Reservations.

"Other" drop down menu in patron account with "Bookings: Pick up Reservations indicated"

From the Bookings Menu

Scan the patron barcode if using Booking → Pick Up Reservations.

Bookings drop down menu with Pick up Reservation indicated. Field for scanning patron barcode in bookings pick up page.

3) The reservation(s) available for pickup will display.

Note: If the item has not yet been captured, it will not show up in this list by default. You can click the Show Only Captured Resources box to include them.

Show Only Captured Resources click box in Booking Pickup screen.

4) Select those you want to pick up, then either click on the "Pick up Selected" button above the Items list, or open the List Action Menu and choose Pick Up Selected.

Pick Up Selected button above Patron barcode

List Action dropdown menu with Pick Up Selected indicated with an arrow

4) The item will move from the Ready for Pick Up list to the Already Picked Up List.

Note: If the patron is trying to pick up an item before their reservation time, the Pick Up function will not work.

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