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Home → Administration Manual for Libraries → Managing Evergreen Staff Login Access Accounts → Staff Permission Groups

1.2. Staff Permission Groups

Last Updated 01/29/2024


Staff Profiles

Patrons can be assigned to one of several patron profile groups which can impact circulation durations, renewals, holds, and fee assessments. Staff users are also assigned profile groups, often called permission levels or groups, which impact the functions within the staff client they may access and use. Permissions are consistently assigned to permission groups across the consortium and we do not deviate from that structure by assigning individual permissions to individual accounts.

System Admins (SLAMs) are able to create/edit accounts and apply Volunteer, Circulator, Circ Lead, and Branch Admin permission groups. A help ticket is required when System Admin permission groups need to be applied to a staff login access account or for any edits to existing accounts with Item Cat, Bib Cat, or System Admin permission groups. Item and Bibliographic Cataloging permissions are assigned by the NC Cardinal team only after the staff member has successfully passed the appropriate assessment.

If a System Admin is creating an account for a new staff member who needs the Item Cat, Bib Cat, or System Admin permission group assigned, the System Admin can assign the account to the Circulator permission group (or Circ Lead/Branch Admin, if higher permissions are needed) and then put in a help ticket request. Temporary cataloging permission group assignments are made according to the NC Cardinal Cataloging Policy. For more information about cataloging permissions please see the Cataloging Permissions Requirements page.

The current staff permission structure was finalized in August 2019 according to this list of permission groups and assignments. Benjamin Murphy and April Durrence did a combined presentation on the patron permissions project and staff permissions project respectively for the 2020 Evergreen International (Virtual)  Conference: https://youtu.be/JbFgw68QpUo

Permission Structure

The base permission group for staff accounts is Circulator. Circulators have the following permissions:

  • Check in and check out materials to patrons
  • Place holds
  • Limited power to override
  • Bill patron and pay bills

All permission groups following that maintain at least the same permissions as a Circulator account. From there, permission groups branch into two paths: Administration and Cataloging.

Administration permission groups

Each level within the Administration Branch of the staff permission groups retains all the priveleges of the group below it, with the addition of some new permissions. These levels, from lowest to highest, are:

Circulation Lead
  • Merge patron accounts
  • Abort transits
  • Override in appropriate circumstances
Branch Administrator
  • Delete patron accounts
  • Keep closed dates editor up to date with holidays and other closings (snow days, etc.)
  • Access/edit other Local Administration functions in Evergreen
  • (Optional) Make any necessary changes to receipt templates and troubleshoot issues with peripherals (receipt printers, self-checks, rfid pad, etc.)
  • (Optional) Notify library IT of any connection issues with broadband or peripherals
  • Create/edit acquisition funds (no cataloging permissions)
System Administrator (To be assigned to System Login Access Managers and directors only)
  • Issue accounts with the appropriate employee permissions to new staff members
  • Promptly notify NC Cardinal of any changes in staff using a cataloging permission for timely compliance with cataloger training requirements
  • Delete staff login accounts for staff who are no longer employed by the library in timely fashion
  • Monitor permission group usage to ensure that staff are utilizing the correct patron permission groups to trigger circ and hold policies as well as circ limit sets

Cataloging permission groups

Catalogers must pass an assessment for each level of cataloging in order to be granted those permissions. Each level within the Cataloging Branch of the staff permission groups retains all the privileges of the group below it, with the addition of some new permissions. These levels, from lowest to highest, are:

Item Cataloger
  • Evaluate and select existing bibliographic records for quality and appropriateness to the item
  • Create a volume/call number
  • Create an item record and add the appropriate item attributes (especially shelving location and circulation modifier)
  • Add items to a copy bucket
  • Delete items and volumes (only Available/Reshelving, Discard/Weed, Missing, or On order statuses are eligible for deletion)
  • Report duplicate and problematic bibliographic records to a Bibliographic Cataloger for merge and/or update (add records to a record bucket)
  • Report deviations from NC Cardinal Best Practices within the catalog to lead Bib Cat at your library
  • Basic acquisition functions, excluding bibliographic record create/import/edit/delete permissions
Bibliographic Cataloger
  • Import bibliographic records
  • Overlay bibliographic records (in limited cases where appropriate)
  • Create bibliographic records following Best Practices and MARC/RDA standards
  • Edit bibliographic records (adding/removing fields appropriately)
  • Remove ISBNs for other formats requiring a separate bibliographic record (i.e., e-book, large print, or audiobook ISBNs included by a vendor on a regular print book record)
  • Strip out system-specific information (local call numbers, notes, donation info, etc.) in bibliographic records
  • Add/edit subject headings correctly based on Cataloging Best Practices
  • Merge duplicate bibliographic records
  • Delete bibliographic records
  • Import authority records
  • Monitor library system staff with Item Cat permissions to ensure compliance with NC Cardinal Cataloging Best Practices
  • Notify NC Cardinal staff of any issues that might hinder compliance with NC Cardinal Cataloging Best Practices within your library system
  • Report deviations from NC Cardinal Best Practices within the catalog to NC Cardinal staff & Cataloging Committee
  • All acquisition functions

Generic versus Individual Logins

Libraries may use generic login access accounts assigned to Circulator, Circ Lead, Reports, or Volunteer permission groups for much of the work performed on a daily basis. These accounts may already have been created by NC Cardinal State Library staff and provided at migration.

According to the Staff Login Accounts and Permission Policies, cataloging and administration permission groups require an individual login access account with the staff user's name listed as delineated in Creating a New Login Access Account. Staff should only have one individual login access account which can be assigned a secondary permission group, if needed.

Individually assigned login access accounts should never be shared between staff members or reassigned from one staff member to a different staff member, as each staff member is individually responsible for the appropriate usage of their individually assigned login access account. Sharing these accounts between staff members or using them for more than one staff member muddies the record of accountability. A brand new account must be created for each new (or reassigned) staff member when they are assigned to a job position that requires an individually assigned login access account (cataloging or administration permission groups).

Volunteer Permission Group

For patrons who volunteer at the library and need access to the staff client to perform those volunteer duties, a Volunteer level account can be created. The System Login Access Manager may set up either a generic or individual Volunteer account. The Volunteer permission group should not be assigned to a patron account simply as a designator that the patron volunteers. Instead it should be assigned to a seperate account to be used only for volunetter activities. WIth this permission group, colunteers can:

  • Check in and check out materials to patrons
  • Place holds

Unlike base Circulator accounts, they may not:

  • Override blocks on circulations or holds
  • Bill patrons or accept payments for bills

Note: This is a limited Evergreen Staff permission group with higher level permissions than a Patron level permission group and is to be applied only for non-staff volunteer users who must have access to the Evergreen staff client to perform volunteer duties). As with all other staff login access accounts, the Volunteer permission group is only intended for authorized access to the staff client and should never be assigned to a patron’s barcoded personal account, only to a library controlled account that is used strictly for library business.

Report Permission Group

All staff permission groups already have all reports permissions. However, NC Cardinal recommends the use of a generic Reports account for libraries to run regularly recurring reports from. When setting up that account, the SLAM should assign the Report Permission Level. This group has permission to do the following:

  • Create report templates
  • Clone report templates
  • Run reports
  • View reports output

Note: the Reports permission group does not include any Circulator permissions, such as to view patron accounts or items. If the Reports permission group is assigned to an account, that account is only intended to run shared reports and cannot perform circulation functions.

Knowledge Tags
Permission group  /  permissions  /  System Login Access Manager  / 

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