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3.2. Full Details

Last Updated 11/03/2026

Viewing Itemized Details About Bills & Payments

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The Full Details interface may be accessed directly fromtehbills grid for a current bill, or from the Billing history for any bill that has not been voided. From the full details interface, staff may see an invoice with a running balance, or open detailed grids where some actions may be performed.

Any bill that has not been voided, whether current, paid, or forgiven, may be opened in a Full Details interface. Within this interface, staff may view itemized descriptions of the bill and any added billings, as well as any payments or forgiveness that have been applied.

Accessing Full Details

Staff can access the Full Details of a bill from the current bills grid or from the Bill History.

From the Current Bills Grid

Use this method to access details about bills that have not been paid or forgiven.

1. Select the bill to be viewed from the current bills grid.
2. Choose Full Details from the Actions menu.
   

From the Bill History

Use this method to view details about bills that have been paid or forgiven.

1. Click the Bill History button above the current bills grid.
   
2. Select the bill to be viewed from the grid.
3. Choose Full Details from the Actions menu.
   

Viewing Statement

The Full Details interface includes two tabs. The first is the bill statement. In this tab, staff can view an intermized statement of the bill and related payements.

The billing line items will include the billing sub-type, the date of the bill, the total amount charged, and a running balance.

The Payment line items will include any notes applied to the paymentm the payment timestamp, the amount paid, and the running balance (which will reflect thepayments subtracted from the amount due).

At the bottom of the statement, the total amount of all related bills will be listed as the Total Charges. The total amount paid will be listed as the Total Payments,and the balance due will be the Total Payments subtracted from the Total Charges.

Viewing Details

The second tab in the Full Details interface is labeledas "Details." This tab contains two grids:

• Bills
• Payments

Bills Grid

The Bills grid lists all related bills. This includes the initial bill and any additional bills that have been added. 

Staff can perform two actions on these itemized bills by selecting a function from the Actions menu:

• Void Billings: Just like when voiding a full bill, the Void action in this case will remove the bll entirely. This function allows staff to void additional bills,insteadof the full billing. This function should be used with caution.
• Edit Note: Any bills that are charged automatically, such as for Lost Items, will include a note stating"System Generated." You may edit this note, or add a new note on manual bills, by selecting this function from the Actions menu and adding thenote to the field in the pop-up modal.
  

Payments Grid

The Payments Grid will list all payments or forgiveness that have been applied to this bill. Only one action is available from the actions menu: Edit Note. This allows you to add a note to a payment that does not have one, or edit an existing note.