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4.7. Marking Items Missing or Damaged
Last Updated 09/14/2026
Marking Items Missing or Damaged
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Items that are not currently listed as checked out to any patrons, but cannot be located on the shelf or are found damaged may be marked Missing or Damaged from the Item Status Screen.
Circulators may mark items damaged or missing from the Item Status screen.
- To mark items Damaged or Missing, retrieve the item on the Item Status screen.
- Select the item. Click on Actions → Mark Item Damaged or Mark Item Missing.
- Depending on your library’s policy, when marking an item Damaged, bills (cost and/or processing fee) may be inserted into the last borrower’s account.
Note: If items will remain in the collection, they should not be marked Damaged, but staff can apply a temporary status of Repair. (See Editing Call Number and Item Records section)
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