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Holds Management
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Volume and Copy Level Holds
10.6. Volume and Copy Level Holds
Volume (Call Number) Level Hold
To place a volume (call number) level hold, only possible within the Staff Client, retrieve and display the record.
Choose the appropriate volume (call number) in the Item Table. If not displayed, change your search library to CARDINAL to display all volumes.
Click Call Number Hold under the "Holdable?" column. Your hold will be on any copy with the same call number and the same owning library.
Scan or type patron’s barcode into the "Place hold for patron by barcode" field then click Submit.
Edit patron hold notification fields as required and click the green "Place Hold(s)" button. Note the hold is identified as a CALL NUMBER Hold.
Copy (Item) Level Hold
To place a copy (item) level hold, only possible within the Staff Client, retrieve and display the record.
Choose the appropriate copy (item) in the Item Table. If not displayed, change your search library to CARDINAL to display all copies.
Click Item Hold under the "Holdable?" column. Your hold will be on this specific copy.
Scan or type patron’s barcode into the "Place hold for patron by barcode" field then click Submit.
Edit patron hold notification fields as required and click the green "Place Hold(s)" button. Note the hold is identified as an ITEM Hold.
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