NC Cardinal Support and Staff Education
  • Home
  • Submit a Request
  • Check on a Request
  • Knowledge Books
    • About NC Cardinal
    • Circulation in Evergreen
    • Cataloging in NC Cardinal
    • Administration Manual for Libraries
    • Reports in Evergreen
    • Resource Sharing
    • Student Access Initiative
    • Acquisitions in Evergreen
    • Serials in Evergreen
    • Offline Transactions
    • Evergreen Upgrades
    • Libraries Migrating into NC Cardinal
    • Summon Documentation
    • Troubleshooting in Evergreen
HelpSpot help desk software

Home → Administration Manual for Libraries → Library Settings → Holds Settings

4.4. Holds Settings

Last Updated 10/19/2023


Color Description
Optional setting.
Setting has Cardinal default value but systems can choose differently.
There is a Cardinal default value and there should be no other value chosen for this setting.
Label Description Recommendations / Comments Acceptable Values Counts in Cardinal as of January 2022 (value then count) NC Cardinal
Use Active Date for Age Protection When calculating age protection rules use the active date instead of the creation date.   True/False   TRUE
Checkout Fills Related Hold When a patron checks out an item and they have no holds that directly target the item, the system will attempt to find a hold for the patron that could be fulfilled by the checked out item and fulfills it   True/False   TRUE
Default hold shelf expire interval The amount of time an item will be held on the shelf before the hold expires. For example: "2 weeks" or "5 days"   interval of time: # of days   7 days
Block Renewal of Items Needed for Holds When an item could fulfill a hold, do not allow the current patron to renew   True/False   TRUE
Block hold request if hold recipient privileges have expired Circulation: Block hold request if hold recipient privileges have expired If True: Patron will not be able to place a hold if their privileges have expired True/False False (22)
True (16)
FALSE
Behind Desk Pickup Supported If a branch supports both a public holds shelf and behind-the-desk pickups, set this value to true.  This gives the patron the option to enable behind-the-desk pickups for their holds   True/False False (24)
True (3)
FALSE
Hold Shelf Status Delay The purpose is to provide an interval of time after an item goes into the on-holds-shelf status before it appears to patrons that it is actually on the holds shelf.  This gives staff time to process the item before it shows as ready-for-pickup. Examples: "5 days", "1 hour"   interval of time: # of hours or days 1 hour (14)
3 hours (5)
30 minutes (4)
2 hours (4)
5 minutes (2)
3 hours
Canceled holds/requests display age Show all canceled entries in patron holds and patron acquisition requests interfaces that were canceled within this amount of time   interval of time: # of hours or days 6 months (13)
30 days (4)
60 days (3)
4 months (2)
1 year
Canceled holds/requests display count How many canceled entries to show in patron holds and patron acquisition requests interfaces   number 25 (12)
10 (9)
5 (4)
20 (4)
100 1
25
Reset request time on un-cancel When a hold is uncanceled, reset the request time to push it to the end of the queue If True: Holds that were un-cancelled or had gone unclaimed on the hold shelf will go to the end of the line when activated again True/False True (33)
False (4)
TRUE
Expire Alert Interval Amount of time before a hold expires at which point the patron should be alerted. Examples: "5 days", "1 hour" This should be set if the Expire Interval setting is set (below).  interval of time: # of hours or days 3 days (21)
7 days (4)
2 days (4)
1 day (3)
4 days 2
3 days
Expire Interval Amount of time after a hold is placed before the hold expires.  Example "100 days" Take into account that a patron may place a hold on an On Order item that has not yet been received, after which it may be protected by 6 month age hold protection. How long do you want the hold to stay active before it is cancelled? interval of time: # of hours or days 180 days (7)
365 days (6)
90 days (3)
6 months (2)
270 days (1)
365 days
Suppress Hold Transits Group If set to a non-empty value, Hold Transits will be suppressed between this OU and others with the same value. If set to an empty value, transits will not be suppressed.        
Suppress Non-Hold Transits Group If set to a non-empty value, Non-Hold Transits will be suppressed between this OU and others with the same value. If set to an empty value, transits will not be suppressed.        
Target copies for a hold even if copy's circ lib is closed IF the circ lib is the hold's pickup lib If this setting is true at a given org unit or one of its ancestors, the hold targeter will target copies from this org unit even if the org unit is closed (according to the actor.org_unit.closed_date table) IF AND ONLY IF the copy's circ lib is the same as the hold's pickup lib. If True this will attempt to target local copies for holds, even if the branch where the copy is at is closed, before being retargeted elsewhere. Should be set on a branch level rather than system level.   True (205)  

Downloads
  • pdf
    Library Settings Template- Holds.pdf

This page was: Helpful | Not Helpful


NC Cardinal is supported by the Institute of Museum and Library Services under the provisions of the federal Library Services and Technology Act (LSTA), as administered by the State Library of North Carolina, a division of the Department of Natural and Cultural Resources.