Home → Circulation in Evergreen → Patron Record → Marking Patrons Inactive
If staff are notified that a patron is deceased or has moved away or no longer wants their library account for any reason, staff should make a note on the Alert screen on the Edit tab of the patron account with the relevant information, including the name of the person who provided the information, the date, and their initials, then uncheck the active box and save. This makes the patron account inactive and no longer usable from the OPAC or the staff client (although staff can reverse the process). Inactive patron accounts may be deleted during a regularly scheduled patron purge process.