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Home → Circulation in Evergreen → Patron Groups → Group Patron Accounts

5.1. Group Patron Accounts


Grouping Patron Accounts

Patron accounts may be grouped to allow staff to more easily retrieve multiple accounts for one family, when a patron is listed as the responsible Parent/Guardian for one or more juvenile accounts. Having these accounts grouped provides staff with ease of access to information. Blocking penalties in Evergreen are based solely on individual accounts and cannot be established for grouped accounts.

Note: Most libraries only group one parent account with any accounts for children, since grouping adult accounts together can generate patron privacy issues. Staff should always be mindful of library policies regarding patron privacy and confidentiality.

Groups can be created at the time of patron registration by registering one member of the group and selecting the Save and Clone button before creating additional accounts (see Registering New Patrons) or by grouping patrons using the Group Member Details interface. 

Group an Existing Patron Account with a New Patron Registration

New patron registrations can be grouped with existing patrons. First, bring up the record of the existing patron account (before registering the new patron). There are two ways to navigate to the grouped registration screen. The fastest may be to choose the Edit tab in the existing patron account and then click the Save & Clone button to bring up a linked registration page and register the new patron. If adding more than one new patron, continue to click the Save & Clone button until all new patrons are registered.

The Save & Clone button is to the right of the Save button.

Another option is to click the Other tab in the existing patron account and choose Group Member Details from the dropdown menu.

Group Member Details is the seventh option listed in the Other dropdown menu.

Then click the selection box and choose Register a New Group Member by Cloning Selected Patron from the Actions menu.

Register a New Group Member by Cloning Selected Patron is the second option in the Actions dropdown menu.

 

Group Existing Patron Accounts

To group 2 or more existing patron accounts after registration, it may be helpful to begin by first retrieving all the patron accounts that you wish to group, each in a separate tab. To display each patron in a new tab, right-click on the hyperlinked barcode for each patron and select Open in new tab.

Open link in new tab is the first option listed after right-clicking on the hyperlinked barcode.

 

Copy the barcode from the first child account, then go to the tab for the parent account.

Example child account with barcode highlighted for copying

Example parent account with Other dropdown menu selected

 

Select the Other tab located at the top of the window, below the green bar and choose Group Member Details from the drop down menu.

Group Member Details is the seventh option listed in the Other dropdown menu.

If you find that no patron information loads in the grid, refresh your screen using the symbol located on the top to the left of the browser’s URL field. Refreshing your screen should then populate patron information in the grid area found in the middle of the screen. If no patrons are grouped yet, only the current patron's information should be listed. In order to see any options in the Actions menu, you must select the patron by clicking in the line item or checking the box found at the left side of the grid.

Select Move Another Patron To This Group, from the Actions menu.

Move Another Patron To This Group is the first option listed in the Actions dropdown menu.

 

Paste the barcode from the child account that you copied previously.

Enter the patron barcode popup window

 

Confirm this action by selecting Move User.

Move user into this group? popup window

 

After confirming this action, you should see both patrons displayed in the Group Member Details grid. If the grid is empty, refresh your screen and both patrons should appear. Repeat as needed to add any additional child accounts.

Group Member Details grid 

 

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