Home → Libraries Migrating into NC Cardinal → Getting Patrons Ready → Differences your patrons may see migrating to Evergreen
Your staff and patrons may need some transition training to adjust to several changes that come with joining the NC Cardinal consortium:
Holds are not First In, First Out in NC Cardinal
6-month age hold protection
Importance of pull list — must pull all items at least once per day (when open)
24-hour targeter
Opportunistic capture
Searching the enormous NC Cardinal catalog may be more challenging
Millions of bibliographic records and broader matching criteria may mean patrons need to use more search terms (title and author vs. title keyword), target smaller subset (video items vs all), and may need to sort by publication date for the latest novels, non-fiction, or videos.