Home → Resource Sharing → Resource Sharing Documentation → Cardinal Primary and Secondary Library Contacts
See this information in a dynamic tool built by Kenneth Odom of Rutherford County:
https://datastudio.google.com/reporting/14c618fa-327d-4651-937d-8310c78e6ba5
These Cardinal contacts are to assist with any issues that may occur within a library system (how to handle damaged items, patron issues, etc.)
Library System | Contact Person | Phone Number | Library Position | Contact | |
Alexander | Zachary Mull | 828.632.4058 | zmull@alexandercountync.gov | Library Assistant | Primary |
Laura Crooks | 828.632.4058 | lcrooks@alexandercountync.gov | Director | Secondary | |
AMY Regional | Jamie McCabe | 828.682.4476 | amybookmobile@gmail.com | Bookmobile/Outreach Librarian | Primary |
Wayne Edwards | 828.682.2600 | wayne@amyregionallibrary.org | Branch Manager | Secondary | |
Appalachian Regional | Nicole de Bruijn | 336.838.2818 x239 | ndebruijn@arlibrary.org | Tech Services / Resource Sharing | Primary |
Ryan Church | 336.838.2818 x233 | rchurch@arlibrary.org | Tech Services | Secondary | |
BHM Regional | Alice Foye | 252.946.6401 x12 | afoye@bhmlib.org | Tech Services Coordinator | Primary |
Mary Tankard | 252.946.6401 x13 | mtankard@bhmlib.org | Tech Services Assistant | Secondary | |
Bladen | Agnes McCall | 910.862.6992 | amccall@bladenco.org | Assistant Director | Primary |
Elizabeth Hines | 910.862.6789 | ehines@bladenco.org | Library Assistant III | Secondary | |
Braswell | Lakesha Joyner | 252.442.1951 x253 | ljoyner@braswell-library.org | Circulation Services Manager | Primary |
Timothy Thompson | 252.442.1951 x222 | trthompson@braswell-library.org | Library Assistant | Secondary | |
Brown | Teresa Patti | 252.946.4300 | tpatti@washingtonnc.gov | Circulation Supervisor | Primary |
Kimberly Davenport | 252.946.4300 | kdavenport@washingtonnc.gov | Library Services Coordinator | Secondary | |
Buncombe | Tammy Silver | 828.250.4719 | Tammy.Silver@buncombecounty.org | Tech Services | Primary |
Cheryl Middleton | 828.250.4755 | cheryl.middleton@buncombecounty.org | Branch Manager / Trainer | Secondary | |
Burke | Devin DeCanio | 828.874.2421 | devin.decanio@burkenc.org | Library Assistant | Primary |
Page Andersen | 828.874.2421 | pandersen@bcpls.org | Branch Manager | Secondary | |
Caldwell | Cory Ledford | 828.757.1270 | cledford@caldwellcountync.org | Tech Services Staff | Primary |
Susan Clark | 828.757.1276 | sclark@caldwellcountync.org | Technical Services Librarian | Secondary | |
Carteret | Mary Wilson | 252.648.7725 | mary.wilson@carteretcountync.gov | Technical Services Supervisor | Primary |
Pamela Clark | 252.648.7725 | pamela.clark@carteretcountync.gov | Circulation Technician | Secondary | |
Caswell | Doris Hyler | 336.694.6241 | dhyler@caswellcountync.gov | Circulation Supervisor | Primary |
Jackie Jones | 336.694.6241 | jjones@caswellcountync.gov | Adult Services | Secondary | |
Clayton | Mel Poole | 919.553.5542 x6212 | mpoole@townofclaytonnc.org | Circulation Supervisor | Primary |
Gabe Johnson | 919.553.5542 x6206 | gjohnson@townofclaytonnc.org | Catalog Librarian | Secondary | |
Cleveland | Adriene Jones | 704.487.9069 x139 | Adriene.Jones@clevelandcountync.gov | Adult Services Manager | Primary |
Wright Adams | 704.487.9069 x223 | wadams@ccml.org | Director | Secondary | |
Cooley | Amanda Yetter | 252.459.2106 x425 | amanda.yetter@townofnashvillenc.gov | Library Director | Primary |
Otis Chancey | 252.459.2106 | Otis.Chancey@townofnashvillenc.gov | Library Assistant | Secondary | |
Cumberland | Khadijah Jones | 910.483.7727 x1309 | kjones@cumberlandcountync.gov | MOS Administrative Support Specialist | Primary |
Krysti Thomas | 910.483.7727 x1356 | kthomas@cumberlandcountync.gov | Secondary | ||
Davidson | Joy Cecil-Dyrkacz | 336.242.2941 | Joy.Cecil-Dyrkacz@DavidsonCountyNC.gov | Tech Services Manager | Primary |
Kimberly Steelman | 336.242.2940 | Kimberly.Steelman@davidsoncountync.gov | Tech Services Assistant | Secondary | |
Davie | Derrick Wold | 336.753.6034 | dwold@daviecountync.gov | Director | Primary |
Ashlyn O'Brien | 336.753.6036 | aobrien@daviecountync.gov | Customer Service Supervisor | Secondary | |
Duplin | Esbeidi Borja | 910.296.2117 | esbeidi.borja@duplincountync.com | Cataloger | Primary |
Jacob Simpson | 910.293.4664 | jacob.simpson@duplincountync.com | Library Assistant | Secondary | |
Farmville | Candis Wiilliams | 252.753.3355 | cwilliams@farmvillenc.gov | Library Technician | Primary |
Angie Bates | 252.753.3355 | abates@farmvillenc.gov | Director | Secondary | |
Fontana Regional | Diann Ball | 828.488.2382 x121 | dball@fontanalib.org | Regional Office Manager | Primary |
Donna Rowland | 828.488.2382 x126 | drowland@fontanalib.org | Local Admin/Finance Assistant | Secondary | |
Forsyth | Kathryn Nesbit | 336.703.3048 | nesbitk2@forsyth.cc | Tech Services | Primary |
Secondary | |||||
Franklin | Wayne Hunt | 919.496.2111 | whunt@franklincountync.us | Assistant Library Director | Primary |
Ann Wells | 919.496.2111 | awells@franklincountync.us | Library Tech II / Resource Sharing | Secondary | |
GHL/State Library of NC | Velappan Velappan | 919.814.6821 | velappan.velappan@ncdcr.gov | Collection Unit Manager | Primary |
Jennifer Davison | 919.814.6810 | Jennifer.Davison@ncdcr.gov | Head, Content Management and Access Branch | Secondary | |
Gibsonville | Jessica Arnold | 336.449.6455 | jarnold@gibsonville.net | Library Director | Primary |
Ashley Frost | 336.449.6455 | afrost@gibsonville.net | Collection, Circulation and Admin. Backup | Secondary | |
Granville | Amy Humphries | 919.693.1121 | amy.humphries@granvillecounty.org | Head of Technical Services | Primary |
Lydia Fontenelle | 919.693.1121 | lydia.fontenelle@granvillecounty.org | PT Tech Services Assistant | Secondary | |
Halifax | Barb Valdes | 252.583.3631 | bav1968@gmail.com | Branch Manager / Tech Services Manager | Primary |
Cheryl Brown | 252.583.3631 | ckbrown0929@gmail.com | Library Associate | Secondary | |
Harnett | William Coberly | 910.893.3446 | wcoberly@harnett.org | Circulation Manager | Primary |
LaShauna Williams | 910.893.3446 | lwilliams@harnett.org | Resource Sharing Coordinator | Secondary | |
Haywood | Caroline Roten | 828.356.2518 | Caroline.Roten@haywoodcountync.gov | Assistant Library Director | Primary |
Shane Green | 828.356.2513 | Shane.Green@haywoodcountync.gov | Resource Sharing Manager | Secondary | |
Henderson | Juliet Lambert | 828.697.4725 x2316 | jlambert@hendersoncountync.gov | Library Technician | Primary |
Forrest Tate | 828.697.4725 x2324 | ftate@hendersoncountync.gov | Library Technology Specialist | Secondary | |
Iredell | Brandi Grubb | 704.878.3090 x8806 | brandi.grubb@co.iredell.nc.us | Library Program Specialist | Primary |
Tayler Kiser | 704.878.3090 x2407 | tayler.kiser@co.iredell.nc.us | Library Assistant | Secondary | |
Johnston | Hannah Sitter | 984.230.4885 | hsitter@pljcs.org | Circulation Supervisor | Primary |
Johnnie Pippin | 919.934.8146 | jpippin@pljcs.org | Library Director | Secondary | |
Lee | Beth List | 919.718.4665 x5488 | blist@leecountync.gov | Director | Primary |
Jeremy Mullins | 919.718.4665 | jmullins@leecountync.gov | Circulation and Administrative Supervisor | Secondary | |
McDowell | Kirsten Reel | 828.652.3858 | kreel@mcdowellpubliclibrary.org | Circulation Manager | Primary |
Lisa Burgess | 828.652.3858 | lburgess@mcdowellpubliclibrary.org | Resource Sharing Coordinator | Secondary | |
Madison | Billie Chandler | 828.649.3741 | bchandler@madisoncountync.gov | Branch Manager | Primary |
Shawna Bryce | 828.689.5183 | sbryce@madisoncountync.gov | Branch Manager | Secondary | |
Mauney | Christina Martin | 704.739.2371 x2577 | Christina.Martin@mauneylibrary.org | Library Services Manager | Primary |
Trey Ross | Trey.Ross@mauneylibrary.org | Senior Library Assistant | Secondary | ||
Nantahala Regional | Trudy Morrow | 828.837.2025 | tmorrow@nantahalalibrary.org | Bookmobile Branch Manager | Primary |
Melissa Barker | 828.837.2417 | mbarker@nantahalalibrary.org | Murphy Public Library Branch Manager | Secondary | |
Neuse Regional | Sarah Sever | 252.527.7066 x134 | ssever@neuselibrary.org | Library Services Manager | Primary |
Charlene Sanderson | 252.527.7066 x148 | csanderson@neuselibrary.org | Circulation Supervisor | Secondary | |
Northwestern Regional | Sunnie Prevette | 336.835.4894 | sprevette@nwrl.org | Branch Supervisor/Technology Supervisor | Primary |
Tonya Triplett | 336.835.4894 | ttriplett@nwrl.org | Processing Technician | Secondary | |
Onslow | Kathleen Grasser | 910.455.7350 | kathleen_grasser@onslowcountync.gov | Head of Public Services | Primary |
Senatra Spearmon | 910.455.7350 x1417 | senatra_spearmon@onslowcountync.gov | Adult Services Librarian | Secondary | |
Perry | Kenya Allen | 252.438.3316 x244 | kallen@perrylibrary.org | Technical Services Assistant | Primary |
Patti McAnally | 252.438.3316 x232 | pmcanally@perrylibrary.org | Director | Secondary | |
Person | Amber Carver | 336.330.2298 | acarver@personcountync.gov | Library Technician | Primary |
Nikki Scoville | 336.330.2294 | nscoville@personcountync.gov | Adult & Reference Librarian | Secondary | |
Polk | Alan Smith | 828.894.8721 x285 | asmith@polklibrary.org | Public Services Manager | Primary |
Marcie Dowling | 828.894.8721 x281 | mdowling@polklibrary.org | Director | Secondary | |
Rockingham | Rebecca Smith | 336.623.3168 | rsmith@co.rockingham.nc.us | Reference Librarian | Primary |
Rhonda Hooker | 336.548.6553 | rhooker@co.rockingham.nc.us | Reference Librarian | Secondary | |
Rutherford | Stephanie Long | 828.287.6396 | stephanie.long@rutherfordcountync.gov | Circulation Manager | Primary |
April Young | 828.287.6117 | april.young@rutherfordcountync.gov | Library Director | Secondary | |
Sampson | Erin Heath | 910.592.4153 | eheath@sampsonnc.com | Information Services Associate | Primary |
Kelsey Edwards | 910.592.4153 | kedwards@sampsonnc.com | Library Director | Secondary | |
Sandhill | Bonita Collins | 910.997.3388 | bonita.collins@srls.info | Director of Technical Services | Primary |
Nicole Jones | 910.997.3388 | nicole.jones@srls.info | Resource Sharing | Secondary | |
Scotland | Ann Locklear | 910.276.0563 x7 | annlocklear@scotlandcounty.org | Assistant to Director | Primary |
Leon Gyles | 910.276.0577 | lgyles@scotlandcounty.org | Director | Secondary | |
Stanly | Sara Hahn | 704-986-3766 | shahn@stanlycountylibrary.org | Director | Primary |
Ashley Flair | 704-986-3764 | aflair@stanlycountylibrary.org | Circulation Manager | Secondary | |
Transylvania | Derek Nelson | 828.884.3151 x1802 | derek.nelson@transylvaniacounty.org | Circulation | Primary |
Robert Fleming | 828.884.3151 x1822 | robert.fleming@transylvaniacounty.org | Resource Sharing / Shipping | Secondary | |
Warren | Christy Bondy | 252.257.4990 x 1050 | christybondy@warrencountync.gov | Library Director | Primary |
Terry Alston | 252.257.4990 x1050 | terryalston@warrencountync.gov | Library Technical Assistant | Secondary | |
Wayne | Tamara Baltazar | 919.299.8105 x8010 | tamara.baltazar@waynegov.com | Tech Services Supervisor | Primary |
State Library | Benjamin Murphy | 919.814.6797 | benjamin.murphy@ncdcr.gov | NC Cardinal Program Manager |
The following instructions have been provided by member libraries as a quick reference for other member libraries in the event of a patron damaging or losing an item borrowed through resource sharing. These specific instructions are intended to supersede the more general instructions provided here in the Resource Sharing Best Practices. In cases where specific instructions have not been provided, you may follow the Resource Sharing Best Practices.
It is recommended that even when a library has provided specific instructions you still contact them directly beforehand as a courtesy.
ALEXANDER |
Replacement copies are fine with us. New or used in good condition. We would prefer to communicate library to library, but we're flexible. |
AMY |
AMY Regional Library will gladly accept gently used or new copies of the same ISBN. Please have a staff member email Jamie McCabe at amybookmobile@gmail.com |
ARL |
In the spirit of the “your sandbox, your rules” that apply to the rest of the various circulation processes, we are comfortable with whatever works best for the circulating system but would appreciate someone contacting us first with the information on the lost/damaged item so we can get it deleted and giving us a heads up if a new copy is being sent. |
BHM |
BHM Regional would prefer the option of a replacement copy, as long as it has the same ISBN and is new. It would also be great if the borrowing library would either call or send an email to one of the resource sharing team to let us know that a replacement copy is coming and the barcode number on the lost item. |
BLADEN |
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BRASWELL |
Call us to discuss |
BROWN |
Brown would prefer the library system contact us first. We accept new or like new replacement items but the ISBN must be the same. However, if items are very old and therefore difficult to find, we would like to discuss alternative solutions. |
BUNCOMBE |
Replacement copy preferred (new copy, same ISBN). Circulating library should contact owning branch to discuss specifics and to keep apprised of the situation (i.e. patron chose to pay; or replacement on the way) |
BURKE |
No replacements. Please have patron contact us at fines@bcpls.org or contact Page Andersen at 828-874-2421 or 828-764-9283. |
CALDWELL |
We prefer a replacement, as long as it is the same ISBN and in new condition. We also appreciate the library notifying us to let us know of the situation. If any other issue comes up, please call or email our resource sharing contacts. |
CARTERET |
Please have your resource sharing primary/secondary contact person email Carteret's primary/secondary contact person so we can discuss the best solution. In general, we are open to a replacement copy if it is the same ISBN and in new condition.
|
CASWELL |
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CLEVELAND |
At Cleveland, we'd prefer that the patron be put in contact with us, and the circulating library staff contact us (preferably through email) and let us know about the issue. |
COOLEY |
Call us to discuss. Definitely email us to let us know that the item has been marked as lost. Allow the payment of the lost item to be paid for at the location where patron loaned item/let library know item was lost.
|
CUMBERLAND |
In the spirit of the “your sandbox, your rules” that apply to the rest of the various circulation processes, we are comfortable with whatever works best for the circulating system but would appreciate someone contacting us first with the information on the lost/damaged item so we can get it deleted and giving us a heads up if a new copy is being sent. |
DAVIDSON |
New replacements are accepted - must have same ISBN or be the same type (hardback vs. paperback). Library staff should contact Resource Sharing Contacts by email to notify of a replacement being sent. |
DAVIE |
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DUPLIN |
We will accept a new copy with the same ISBN, when the book is lost we would like a notification sent to us at: esbeidi.borja@duplincountync.com to mark the book in our catalog as missing/lost. If you have any question you can contact us through the previous email or call us at 910-296-2117. |
FARMVILLE |
I would like them to notify us so that we can mark the book lost and charge the patron for the cost of the book. |
FONTANA |
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FORSYTH |
Will take new or like new replacements. Staff can contact resource sharing contact with questions. Include Cardinal resource sharing note with replacement item. |
FRANKLIN |
Replacements are OK, as long as it has the same ISBN. Book can be used if in good shape |
GRANVILLE |
Borrowing library/system to please call/email resource sharing contact to discuss. Replacements are OK, as long as it has the same ISBN. Book must be new. |
HALIFAX |
Replacements are OK, as long as it has the same ISBN. Book must be new. Only want to deal with loaning library not patron. |
HARNETT |
Replacements are OK, as long as it has the same ISBN. Book must be new. Communication library to library, Circulating library contacts owning library for details. |
HAYWOOD |
We do not take replacements for lost items, we would prefer that once an item is paid for the borrowing library let RS contact person know. We can then re-order the item. |
HENDERSON |
Replacements are preferred. Must be same ISBN, must be new condition. |
IREDELL |
Replacements are OK, as long as it has the same ISBN. Book can be used if in good shape. I would like to be informed about it so I know to look for the book. |
JOHNSTON |
New replacements preferred (same ISBN). Will accept like-new replacement if out of print. Include RS Note with replacement item; no need to contact. |
LEE |
Call us to discuss. Refer the patron to us. Replacements are accepted with same ISBN and new condition. |
MADISON |
MCPLs will accept replacement copies with same ISBN in like-new condition. We prefer that the patron contact us at 828-649-3741 to discuss. |
MAUNEY |
We do not take replacements. |
MCDOWELL |
Prefer a replacement copy, new or like new, with the same ISBN number. Library to library communication is fine. |
NANTAHALA |
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NEUSE |
Neuse does not accept replacement copies. Once a book has been paid for we appreciate the correspondence from the borrowing library so that we can decide to reorder or not.
|
NORTHWESTERN |
If our items are lost or damaged, Northwestern Regional Library prefers a replacement with the same ISBN and in new condition. Also, we prefer contacting Sunnie Prevette at the Regional office, preferably by email. When sending the replacement item, please include a note.
|
ONSLOW |
Please call or email us to discuss.
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PERRY |
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PERSON |
Person does not accept replacements unless approved by our director. We appreciate having our resource sharing contact notified about lost, damaged, or claims returned materials. |
POLK |
Replacements are OK, as long as it has the same ISBN. Item must be new. |
ROCKINGHAM |
I would like the item replaced if possible first. If not able to do this, patron is to be charged the cost of the book to their account. I would also like contact from the library that is collecting on the incident.
|
RUTHERFORD |
Have patron contact owning library. Replacements are acceptable, as long as they are new with the same ISBN as missing copy. |
SAMPSON |
Replacement copy is preferred (same ISBN). New copy is preferred but will accept like new replacements due to the age of some material. Communication library to library, Circulating library contacts owning library for details. Include Cardinal RS note with replacement copy.
|
SANDHILL |
Replacements are OK, as long as it has the same ISBN. Book can be used if in good shape.
|
SCOTLAND |
At Scotland County Memorial Library, we would rather have contact between library staff only (email is best); replacements are fine as long as the ISBN is the same and the book is in new or like new condition; if the patron chooses to pay they can do so at their circulating library, and we will decide whether or not we want to replace the book. |
STANLY |
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TRANSYLVANIA |
Transylvania does not offer to accept replacements for lost items. We appreciate having our resource sharing contact notified about lost, damaged, or claims returned materials. |
WAYNE |
Call us to discuss. Replacements are OK, as long as it has the same ISBN. Book preferred new, but can be used if in good shape. |