Home → Circulation in Evergreen → Booking Module → Canceling a Reservation
11.6. Canceling a Reservation
Last Updated 11/03/2023
How to Cancel a Reservation
A reservation can be cancelled in a patron’s record or reservation creation screen.
1) Retrieve the patron’s record.
2) Select Other → Booking: Manage Reservations
3) A list of Reservations will populated. Select the reservations you wish to cancel. Open the Action Item list and choose Cancel Reservation.
Use Shift or Ctrl on your keyboard and mouse click to select multiple reservations if needed.
5) A pop-up window will ask you to confirm the cancellation.
6) A notification will pop up in the bottom right of the page confirming the cancellation.
Cancel a reservation on reservation creation screen
1) Access the reservation creation screen by selecting Booking → Manage Reservations
2) Select your search method: By Patron, By Item Barcode, or By Type.
3) Scan or type in the patron barcode in Reserve to Patron box then hit Enter.
4) Regardless of the type of search you choose, the search will populate a list of current reservations for that item or that patron.
5) Select those that you want to cancel, then choose Cancel Selected from the List Action drop down menu.
6) Again, you will see a pop up box confirming that you want to cancel this reservation.