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Home → Reports in Evergreen → Resources and Example Reports → General Troubleshooting Tips

9.1. General Troubleshooting Tips

Last Updated 01/24/2025


General Tips

  • For count reports, run a report without the ‘count’ field – i.e. look at the ‘raw’ date that is being counted.
  • For circulation modifiers, use the ‘code’ data type for Base Filters; Use the ‘name’ field for field display.
  • For shelving locations, use Location IDs for Base Filters; Location ID is an integer field.
  • If a report is blank, i.e. no rows display in a report, take out any Base Filters and re-run the report to see if your criteria is not what you were expecting.
  • Something looks funny? Submit a help ticket to the State Library staff and ask for help.

 

Example:  Counting Discarded Items at various levels

 

Counting at Call Number/Volume level:

Owning Library

# of Items Deleted

Total Price

Library A

127

 

Library B

2

 

Library C

250

 

Library D

77

 

Library E

990

5246.75

 
     

Counting at Item level:

   

Library A

676

$5710.76

 

 

 

   
     

 

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