Home → Resource Sharing → NC Cardinal Resource Sharing → Clearing Shelf-Expired Holds
1.7. Clearing Shelf-Expired Holds
Clearing Shelf-Expired Holds
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Items with Ready-for-Pickup status are on the Holds Shelf. The Holds Shelf can help you manage items on the holds shelf. To see the holds shelf list, select Circulation → Holds Shelf.
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The Holds Shelf is displayed. Note the Actions menu is available, as in the patron record.
You can cancel stale holds here.
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Use the column picker to add and remove fields from this display. Two fields you may want to display are Shelf Expire Time and Shelf Time.
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Click the Show Clearable Holds button to list expired holds, wrong-shelf holds and canceled holds only. Expired holds are holds that expired before today’s date.
- Click the Print Full List button if you need a printed list. To format the printout customize the Holds Shelf receipt template. This can be done in Administration → Workstation → Print Templates.
- The Clear These Holds button becomes enabled when viewing clearable holds. Click it and the expired holds will be canceled.
- Bring items down from the hold shelf and check them in.
If you cancel a ready-for-pickup hold, you must check in the item to make it available for circulation or trigger the next hold in line.
Hold shelf expire time is inserted when a hold achieves on-hold-shelf status. It is calculated based on the interval entered in Local Admin → Library Settings → Default hold shelf expire interval.
The clear-hold-shelf function cancels shelf-expired holds only. It does not include holds canceled by patron. Staff needs to trace these items manually according to the hold slip date.